The solution It's actually two. First, give your new buyers the option to create an account, but only after they have placed their first order. In their order confirmation email, you can send them a direct invitation to activate their account. That should work. The second and easier option is to automatically create a customer account . For example, if you have an Ecwid store, it can automatically create a customer account for the buyer's email address after they place an order. Your customers can log into their accounts at any time via their personal login link that will be sent to their inbox.
This is useful because shoppers don't have to remember passwords to access their account. In addition, the login via login link is a more secure way to log in than using a password. After customers click the My Account link on an Ecwid store, the login link is sent to their email Provide Stellar customer mobile number list support You can't keep customers if you don't serve them efficiently before, during, and after the sale. Proactive customer support will fuel your ecommerce customer retention strategy in more ways than one. As? When you're available to your customers × , you're providing them with a great customer experience CX , which promotes brand loyalty.
Customers are willing to pay more for good CX Image via PwC If this sounds like a good thing, that's because it is. Sometimes competent and prompt customer service is all it takes to turn a dissatisfied, angry customer into a happy one. You can turn your e-commerce website into a one-stop solution for all your customer needs by incorporating a chatbot or live chat software solution. With this bot, you can teach new customers about proper product usage, resolve site navigation questions, provide shipping updates, and help with whatever else might happen.